Last Updated: April 3, 2026
Company Name: 陕西泰澄亚胜商贸有限公司
Email: service@mail.luv-mall.com
Tel: +86 19212451667
Address: 陕西省西咸新区空港新城临空产业园2期6号楼2单元412室K1561
Legal Representative: Tang Luxun
Unified Social Credit Code: 91611101MAK74R8P0K
luv-mall – Contact Us
Welcome to luv-mall! We specialize in niche department store products in Australia and are committed to providing transparent, attentive service along with high-quality products. Below you’ll find our detailed contact information, company details, and key shopping guidelines. If you have any questions, requests, or suggestions, please feel free to reach out, and we will respond promptly.
📞 Customer Support
Whether you have inquiries about orders, order modifications, after-sales issues, or questions regarding pricing and taxes, you can contact us through the following channels:
✅ Email: service@mail.luv-mall.com
✅ Phone: +86 19212451667
✅ Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (UTC+8:00)
We will respond promptly during working hours. Inquiries sent outside working hours will be prioritized the next business day.
🏢 Company Information
Company Name: 陕西泰澄亚胜商贸有限公司
Address: 陕西省西咸新区空港新城临空产业园2期6号楼2单元412室K1561
Legal Representative: Tang Luxun
Unified Social Credit Code: 91611101MAK74R8P0K
🛒 Key Shopping Guidelines
For your convenience, here’s a summary of key shopping information:
Order Modifications: You may contact customer service to edit or change order details within 12 hours of placing the order. After 12 hours, the order enters the fulfillment process and can no longer be modified.
Shipping & Delivery: In-stock orders are typically shipped within 1–2 business days (excluding weekends and public holidays). After shipment, the estimated delivery time is 5–7 business days.
Pricing & Taxes: All product prices listed include applicable Australian taxes with no hidden fees. Customs duties are subject to Australian customs regulations, and any applicable duties must be borne by you. We will assist by providing necessary order documentation to facilitate customs clearance.
💬 Friendly Reminder
We value every customer’s feedback. Whether you have questions, suggestions, or complaints, please contact us through the customer service channels above. We carefully review every message, provide timely solutions, and continuously improve our products and services. Thank you for your understanding and support!
